Privacy Policy

Important Notice Regarding Text Messaging Data

Redwood Rocket Marketing does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. Text messaging originator opt-in data is kept confidential.

1. Information We Collect

Personal Information

• Name, email address, phone number, and business information
• Payment information when you purchase services
• Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries, strategy calls, and service requests
• Appointment details and preferences
• Project history, reviews, and client feedback

2. How We Use Your Information

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, projects, and updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to your appointments, project updates, customer support, and important service communications.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message
• No further messages will be sent unless you opt in again

SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with approved providers necessary to deliver requested messaging services.

4. Information Sharing & Disclosure

Redwood Rocket Marketing does not sell, rent, or trade personal information.

Service Providers

• Payment processors
• Hosting providers
• Scheduling platforms
• Analytics providers
• Messaging providers

All providers are expected to maintain confidentiality and security standards.

5. Data Security

We implement reasonable security measures to protect personal information, including secure access controls, authentication systems, backups, and platform security updates.

No method of transmission over the Internet or method of electronic storage is 100% secure, but we work to protect your information responsibly.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, improve performance, remember preferences, and enhance user experience.

7. Your Rights & Choices

• Request access to your information
• Update or correct your information
• Request deletion of your information
• Opt out of email marketing
• Opt out of SMS communications by replying “STOP”

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage reviewing their privacy policies separately.

9. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

By using our website and services, you consent to this Privacy Policy.